Paper Title : Performance Appraisal System for Services Companies Using PIECES Analysis Method

ISSN : 2394-2231
Year of Publication : 2020

10.29126/23942231/IJCT-v7i5p5

Authors: ZepriHasiholanTogatorop, Inge Handriani

         



MLA Style: ZepriHasiholanTogatorop, Inge Handriani " Performance Appraisal System for Services Companies Using PIECES Analysis Method " Volume 7 - Issue 5 September - October,2020 International Journal of Computer Techniques (IJCT) ,ISSN:2394-2231 , www.ijctjournal.org

APA Style: ZepriHasiholanTogatorop, Inge Handriani " Performance Appraisal System for Services Companies Using PIECES Analysis Method " Volume 7 - Issue 5 September - October,2020 International Journal of Computer Techniques (IJCT) ,ISSN:2394-2231 , www.ijctjournal.org

Abstract
-In the world of work, employee performance has important importance. This is related to decisions that the company will take regarding awards, benefits, coaching or training, and even termination of employment. One of the implementations of the use of technology in a service company is to provide feedback on employees as a result of their work. This is also known as the performance appraisal process, which is a concern for many service companies. Some service companies have problems providing employee performance appraisals in a conventional way, such as filling out forms that have to be repeated due to filling errors, possible errors in calculating the final value of the performance appraisal, data access cannot be done in real-time by the applicable party, and storage and access of employee performance history is not well organized. Therefore, we need an employee production system that can help the employee performance process to be more efficient with accurate results. Researchers used the PIECES method as a method of analysis and the method of performance appraisal used was the 360-degree method. The development of this system uses the Scrum method so that the features that are built are more dynamic and can be changed to meet company needs. The performance appraisal system developed has succeeded in producing a list of employees in accordance with the rules used by the company, namely using the random employee method while maintaining the work intensity of the team.

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Keywords
systems, employees, performance appraisal, company, scrum.